Complaining about plastic…

I didn’t hear back from M&S, after their anodyne answer (and my response to it!) Can anyone in the UK tell me if they know whether this promotion from M&S has been stopped/ has been successful? I would be interested to know.

On the subject of useless plastic, I bought a jar of instant coffee recently.

I took it off the shelf not really looking at it very closely. Until I got home: note the way the label goes right up to the top of the jar: it’s a plastic covering, which encases the entire jar in plastic. Encouraged by Kezzie, who is trying to persuade us all to think about our plastic use,  and taking on board her encouragement to think about the eight Rs for the environnment (one of her additions was: Research:  Not happy with something to do with waste?  Research a way to solve it! )

Well, I wrote to Carte Noir with the following:

Je m’excuse mon français, mais j’ai une question: en ces jours où nous essayons de réduire l’utilisation inutile de plastique POURQUOI Carte Noir Bio est-elle enveloppée dans une seule couche de plastique, qui ne peut pas être recyclée et est immédiatement jetée? C’est ironique que c’est bio café – essayer de consommer des choses qui sont bonnes pour notre santé tout en ajoutant à la montagne de plastique. Je suis desolé, mais je vais arreter d’acheter Carte Noir, jusqu’au vous arrêtez d’envelopper vos pots de café dans cet emballage en plastique inutile.

TR: I apologize for my French, but I have a question: in these days when we are trying to reduce the unnecessary use of plastic WHY is Carte Noir Bio  wrapped in a single layer of plastic, which cannot be recycled and is immediately discarded? It’s ironic that it’s organic coffee – trying to consume things that are good for our health while adding to the plastic mountain. I’m sorry, but I’m going to stop buying Carte Noir, until you stop wrapping your coffee pots in this useless plastic packaging.

I quickly received the stock answer:
C’est avec attention que nous prenons connaissance de votre message et nous vous remercions de votre intérêt pour la marque Carte Noire.
Nous prenons compte de votre insatisfaction et la  faisons  remontée auprès des services concernés.

TR: We have carefully read your message and we thank you for your interest in the Carte Noire brand. We will take your complaint to the relevant department.

Who knows what will happen. But at least I made a noise about it.

Is Carte Noir coffee in the UK wrapped in this single use plastic too? If so, could you write to the Customer Services dept to complain? It certainly doesn’t need to be wrapped up like this – it’s still got its foil seal at the top of the jar, so it isn’t to keep the coffee fresh!